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Global Document Access

Are you at home? In the office? On the road? It makes no difference to Line by Line. You can retrieve your transcription anywhere as long as you have an internet connection or a smartphone. Once the dictation is received and transcribed, documents are returned one of two ways: Either through your dedicated EMR or via our HIPAA-compliant file transfer system.

EMR

Via this method, dictation is transcribed directly into the client’s EMR and then saved directly to the patient’s chart for verification and signature. A back-up copy is created for file-retention purposes should the EMR have technical issues or the physician or staff be incapable of retrieving this information directly from the EMR. Turnaround for this document accessibility is typically 24 hours or sooner, depending on your specific transcription needs.

ShareFile

Line by Line uses file transfer software by Citrix known as ShareFile. Via this method, each user has a dedicated log-in and password, providing for security and HIPAA compliance. If away from the office, completed documents can be reviewed and accessed directly from the web or from a free, downloadable app on your smartphone. If at a dedicated PC, an alternate file transmission method is recommended. Via this method, a folder is set up on the user’s PC (in as many locations as necessary).

Each folder is configured to communicate directly with Line by Line’s server. When a document is transcribed and completed, the files are placed in the user’s folder. Via an automatic sync that takes place every five minutes in the background, these files are sent directly to the user’s folder on the recipient’s PC. A notification is sent via email to the user that a file(s) is waiting. The specific location and file names are listed for the user’s convenience. Once accessed, these files can be edited, saved, removed and stored on the server for convenient accessibility.

File Retention

Line by Line retains copies of all transcribed documents indefinitely for all existing clients. These documents are stored in redundant environments should one server become unavailable. Simply contact support should a file be lost or needed immediately and a copy can be redirected. If a client terminates their relationship with Line by Line, all files pertaining to that customer are permanently purged and will become inaccessible.

For a free quote contact us toll free at 866-479-7911 or email at info@linebyline.net. You can be ready to dictate in a matter of minutes!






For a free quote, click here to email us now or call us toll free at:
866-479-7911
You could be ready to dictate in a matter of minutes.
     
 
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    Home Transcription Services About Line by Line for Physicians for Transcriptionists Line by Line News Testimonials Contact Us
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    Office Telephone: (Peoria, AZ) 866.479.7911 | Office Hours: Mon-Fri 8:00am-5:00pm
    U.S. and Canada Main Office: 2805 Canton Street, Dallas, TX 75226
     
     
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